Dr Naomi Creutzfeldt

University of Westminster

Before joining Westminster, as a lecturer in law, I worked at the Centre for Socio-Legal Studies (University of Oxford) for six years. I am currently focusing on my ESRC FRL project ‘trusting the middle-man: impact and legitimacy of ombudsmen’ (http://www.law.ox.ac.uk/projects/Ombudsmen), which I will conclude in September 2016. My research activities take me across Europe, engaging with ombudsmen, talking at academic conferences and planning knowledge-exchange workshops. My interests in ombudsmen, as pathways of informal dispute resolution, have a broader scope, addressing questions of access to justice and consumer protection.  Concurrent with my work with the ombudsman community, I have just completed two explorative projects that look at consumers’ use of the Internet to achieve their goals: One project concerns citizens’ online activism (the use of the internet and social media to complain) in collaboration with Chris Gill form Queen Margaret University Edinburgh; the other concerns consumer projection in emerging economies. 

I am a member of the Law and Society Association (USA), the Socio-Legal Studies Association (UK) and an individual associate member of the Ombudsman Association. I am also a member of the executive committee of the SLSA, and a Fellow of Wolfson College (Oxford). I am also an  ADR group Accredited Civil & Commercial Mediator, and  a member of the ESRC Peer Review College. 

Dr Naomi Creutzfeldt PhD (Georg-August Universitaet Goettingen), MPCM & BA (University of Southern Queensland, Australia); ESRC Research Fellow,Fellow of Wolfson College (University of Oxford) ; Civil and commercial mediator.

Latest News

LCSS Training Programme on Ottoman and Archival Studies, London, 3rd-7th August 2015

In August 2015, LCSS has successfully conducted the Training Programme on Ottoman and Archival Studies, which took place in London and Oxford.

LCSS Summer School 2015

We are excited to conduct LCSS's first summer school and to host a lovely group of students from Azerbaijan. 20 July - 14 August

International Conference on Gender and Education: Critical Issues, Policy and Practice: Re-Gendering Education

LCSS’s growing gender platform continued its international conference series in Bloomington, IN, United States on International Conference on Gender and Education

Gender and The Law Conference Proceedings Published

The e-book brings together selected full-length papers, edited by Sibel Safi and Eda Aycan Aras, from the presentations of the conference, offering different perspectives and studies on gender and law-related issues.


“Insider” and/or “outsider: Anthropologists’ constant status negotiation”

Feray J. Baskin - PhD Candidate, Indiana University, Bloomington, IN, USA

In the Name of the Nation: the burqa ban, French values and Islam

Daniela Alaattinoğlu - PhD Candidate, European University Institute - Florence, Italy

On Welfare Reform with Baroness Molly Meacher

Interview by Ozdemir Ahmet - On Thursday 4 April 2013 An interview was conducted with Baroness Molly Meacher at the House of Lords where questions were put out to her with regards to the welfare reforms introduced by the coalition.

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